Effective as of 01.04.2024

At Mouldshop A/S, we prioritize your privacy and are committed to being transparent about the use of your personal data for marketing purposes, in accordance with the guidelines of the Danish Data Protection Agency. VIP Club, our benefits club, offers you unique advantages when purchasing on mouldshop.dk. Membership is free and provides access to a range of benefits as a customer and member of the VIP Club.

If you want to learn more about how we process personal data in connection with your membership at Mouldshop, you can find the information about Data Handling here.

Membership
To become a member of VIP Club, you must create an account on mouldshop.dk. During registration, you can choose to become a member by selecting the relevant option. You can also sign up for membership via our website or contact our customer service at sales@mouldshop.dk to request membership. Membership is an easy way to access exclusive benefits and offers.

To become or remain a member, it is mandatory to provide your name, company email, company mobile number, and company address. Additionally, you must verify your email after creating an account in the webshop. Your membership is personal and may not be used by anyone other than yourself.

Benefits
Free Shipping: As a VIP Club member, you get free shipping on your purchases from mouldshop.dk, subject to a minimum order value.

As a VIP Club member, you also gain access to:

• Gifts: Free gifts with purchases over DKK 4,000.00.

• Extra Discounts: Special discounts on selected products.

• Tailored Campaigns and Newsletters: Favorable campaigns (prices) and receive campaigns and newsletters matching your interests.

• Invitations to Seminars and Events: Exclusive invitations to our seminars and events.

Use of Membership
Using your VIP Club membership gives you access to VIP benefits with each purchase on our website, once a day for one purchase. Remember, benefits cannot be combined with other offers, and additional terms may apply to each specific benefit. Orders are normally sent as a single delivery.

If you want partial deliveries, please contact customer service with your order number at sales@mouldshop.dk.

Note that extra costs for partial deliveries will be invoiced. Free shipping applies to the entire or first partial delivery, but not for express/direct delivery and only for shipments via Postnord.

When Does Mouldshop Collect Personal Data?
Mouldshop collects personal data when registering for VIP Club and through various interactions such as newsletters and orders via the website. You can always update your information and add new data to receive tailored content from Mouldshop. For a deeper understanding of our personal data practices, please refer to our Data Protection Policy and Cookie Policy.

As a Mouldshop VIP Club member, you will automatically receive Mouldshop newsletters, campaigns, and other relevant information to your registered email address. If you wish to unsubscribe, you can do so at any time here.

Use of Information in VIP Club
When you sign up for VIP Club, Mouldshop uses the information you provide to send relevant communication about changes and updates and to manage your membership. Upon registration, you can choose to receive tailored newsletters and marketing offers, which involve personalized content and special offers reserved for members. We use retargeting technologies across the internet to target ads based on your online behavior. You can change your preferences or withdraw your consent anytime via your Mouldshop profile. For more detailed information, see our Cookie Policy. Remember to update your information in your profile or contact our customer service for assistance.

Categories of Recipients
At Mouldshop, handling your personal data involves carefully selected data processors and service providers. These partners process data on our behalf and are strictly obligated to comply with our privacy standards. They must not use your data for their own purposes and must maintain high security standards. When you interact with social networks like Facebook or LinkedIn via Mouldshop.dk, your activities may be shared with these platforms. To avoid unintended data transfer, you should log out from social media before visiting our website. We only transfer personal data to countries outside the EU/EEA if they comply with GDPR's protection level. If you have accepted marketing and have a profile on social media, your email may be shared with them, including those outside the EU/EEA such as the USA. We recommend reading the social media privacy policies to understand their practices and adjust your privacy settings as needed.

When you consent to marketing and have a social media profile, Mouldshop may share your email with Facebook, YouTube, and LinkedIn in the USA. This only happens in accordance with your consent and provided these platforms comply with appropriate data protection standards. For detailed information on their privacy policies, we refer to their respective websites:

• Facebook (META): https://www.facebook.com/privacy/policy/

• Google+ (incl. YouTube): http://www.google.com/intl/en/policies/privacy/

• LinkedIn: https://www.linkedin.com/legal/privacy-policy

Storage of Personal Data in VIP Club
At Mouldshop, we store your personal data as long as you are active in the VIP Club. We are committed to protecting your data and therefore implement necessary security measures against unauthorized access or damage. This includes technical and organizational measures. Our internal information security rules ensure effective protection of your personal data.

Leaving the VIP Club
When you leave the VIP Club, your Mouldshop profile will remain active, meaning you can still shop on our webshop and maintain your account. Leaving the benefits club does not affect your ability to make regular purchases, but you will no longer have access to the extra benefits. If you wish to delete your account completely, please contact our customer service.

You can unsubscribe directly via your profile or contact our customer service.

Your Rights
Under the General Data Protection Regulation, you have the right to control your personal data with Mouldshop. This includes the ability to view, edit, or delete your information via your Mouldshop profile. You can also unsubscribe from services or gain insight into the data we hold about you. For certain requests, such as full access to stored data, you need to contact our customer service. These options ensure you have full control over your personal information, read more below:

• Access: You have the right to access the data we process about you, either via customer service or directly in your profile.

• Correction: You can correct inaccurate personal data in your profile or by contacting customer service.

• Deletion: Membership in VIP Club can be ended and deleted from your profile or via customer service.

• Restriction: Under certain circumstances, you can request restriction of the processing of your data.

• Objection to Marketing: You have the right to object to direct marketing and can unsubscribe via your profile.

• Withdrawal of Consent: You can withdraw your consent at any time via customer service.

Disclaimer
Mouldshop A/S reserves the right to reject orders and does not take responsibility for any errors in prices, products, or systems.

Contact Us
If you want more information, or want to change or delete your data at Mouldshop, you are always welcome to contact us. You can reach us at sales@mouldshop.dk or Phone: +45 70 20 84 84

Changes
In light of the rapid development within information technology and to protect your data, it may be necessary to revise our processing of personal data. Therefore, Mouldshop reserves the right to change our terms. Changes will be indicated with an updated date at the top of the document. For major changes, we will inform you on our website and via email with one month’s notice before they take effect.